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	<title>Comments for Building Better Web Sites</title>
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	<link>http://www.johnmckown.com</link>
	<description>John McKown: President of Delaware.Net, Inc.</description>
	<pubDate>Sat,  5 Jul 2008 21:23:42 +0000</pubDate>
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		<title>Comment on Sussex County Real Estate Added to Delaware.com Portal by Sussex County Delaware &#124;</title>
		<link>http://www.johnmckown.com/sussex-county-real-estate-added-to-delawarecom-portal/#comment-5542</link>
		<dc:creator>Sussex County Delaware &#124;</dc:creator>
		<pubDate>Sun, 01 Jun 2008 01:18:23 +0000</pubDate>
		<guid isPermaLink="false">http://www.johnmckown.com/?p=125#comment-5542</guid>
		<description>[...] Sussex County Real Estate Added to Delaware.com PortalThe portal now includes an expanded real estate search that includes all real estate listings in both the TrendMLS database, and the Offutt database that serves Sussex, County Delaware. The site is updated daily, and has over 60000 &#8230; [...]</description>
		<content:encoded><![CDATA[<p>[...] Sussex County Real Estate Added to Delaware.com PortalThe portal now includes an expanded real estate search that includes all real estate listings in both the TrendMLS database, and the Offutt database that serves Sussex, County Delaware. The site is updated daily, and has over 60000 &#8230; [...]</p>
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		<title>Comment on Why you need a Blog by 5 Ways to Get The Most Out of University &#124; Open Mode</title>
		<link>http://www.johnmckown.com/why-you-need-a-blog/#comment-2033</link>
		<dc:creator>5 Ways to Get The Most Out of University &#124; Open Mode</dc:creator>
		<pubDate>Tue, 18 Dec 2007 16:07:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.johnmckown.com/2007/06/29/why-you-need-a-blog/#comment-2033</guid>
		<description>[...] There are plenty of articles online explaining why you should have a blog, and starting to do this while in university leads to my next point. [...]</description>
		<content:encoded><![CDATA[<p>[...] There are plenty of articles online explaining why you should have a blog, and starting to do this while in university leads to my next point. [...]</p>
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		<title>Comment on Why you need a Blog by Delaware.net Blog &#187; Should you run your entire business web site with blog software?</title>
		<link>http://www.johnmckown.com/why-you-need-a-blog/#comment-1076</link>
		<dc:creator>Delaware.net Blog &#187; Should you run your entire business web site with blog software?</dc:creator>
		<pubDate>Thu, 04 Oct 2007 16:24:27 +0000</pubDate>
		<guid isPermaLink="false">http://www.johnmckown.com/2007/06/29/why-you-need-a-blog/#comment-1076</guid>
		<description>[...] Blogs are continuing to explode in popularity. In a recent post, I explained why you need a blog, and how to set one up. If you aren&#8217;t familiar with blog software and what it is for, then you should read that post first. I also explained some of the pitfalls and potential misuses of your blog in another post. With this article, I want to give a bigger picture for folks that need a web site quickly, and who are considering blog software to run their ENTIRE web site. There ARE cases where blog software can work as the main web site for a business under rare circumstances, and I will go over this as well. [...]</description>
		<content:encoded><![CDATA[<p>[...] Blogs are continuing to explode in popularity. In a recent post, I explained why you need a blog, and how to set one up. If you aren&#8217;t familiar with blog software and what it is for, then you should read that post first. I also explained some of the pitfalls and potential misuses of your blog in another post. With this article, I want to give a bigger picture for folks that need a web site quickly, and who are considering blog software to run their ENTIRE web site. There ARE cases where blog software can work as the main web site for a business under rare circumstances, and I will go over this as well. [...]</p>
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		<title>Comment on Why you need a Blog by john</title>
		<link>http://www.johnmckown.com/why-you-need-a-blog/#comment-904</link>
		<dc:creator>john</dc:creator>
		<pubDate>Wed, 15 Aug 2007 12:55:28 +0000</pubDate>
		<guid isPermaLink="false">http://www.johnmckown.com/2007/06/29/why-you-need-a-blog/#comment-904</guid>
		<description>Good question.  The thing about blogs is that they store the posts and replies in a database.  There is more to a blog than the posts themselves, there is also the categories, the search engine safe (SES) urls that it creates, etc.  It is a true web application, mainly because it uses an application server (PHP for WordPress) and a databases server (MySQL for WordPress).   There is usually very LITTLE design work with a blog, it is more about the structure of the content than anything else. 

I recommend you setup WordPress for your blog, then LINK to it from your main site.  To do this, you should setup your blog to run on a subdomain of your main site (i.e. http://blog.yourdomain.com).  Your hosting company can help you set that up.   Blogs use CSS for design for the most part, so it might be easier to get a theme and change it than to start with a whole new design from scratch.

Hope that helps.</description>
		<content:encoded><![CDATA[<p>Good question.  The thing about blogs is that they store the posts and replies in a database.  There is more to a blog than the posts themselves, there is also the categories, the search engine safe (SES) urls that it creates, etc.  It is a true web application, mainly because it uses an application server (PHP for WordPress) and a databases server (MySQL for WordPress).   There is usually very LITTLE design work with a blog, it is more about the structure of the content than anything else. </p>
<p>I recommend you setup WordPress for your blog, then LINK to it from your main site.  To do this, you should setup your blog to run on a subdomain of your main site (i.e. <a href="http://blog.yourdomain.com" rel="nofollow">http://blog.yourdomain.com</a>).  Your hosting company can help you set that up.   Blogs use CSS for design for the most part, so it might be easier to get a theme and change it than to start with a whole new design from scratch.</p>
<p>Hope that helps.</p>
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		<title>Comment on Why you need a Blog by Floppydog</title>
		<link>http://www.johnmckown.com/why-you-need-a-blog/#comment-903</link>
		<dc:creator>Floppydog</dc:creator>
		<pubDate>Tue, 14 Aug 2007 23:41:37 +0000</pubDate>
		<guid isPermaLink="false">http://www.johnmckown.com/2007/06/29/why-you-need-a-blog/#comment-903</guid>
		<description>Hi, John

A dumb beginner question....Do I NEED WordPress or Blogger or any other popular blogging software if I want to blog WITHIN MY OWN WEB SITE? 

Right now, I have just the main page of my site, which I designed in Photoshop CS3, but next comes my diary (blog) and I'm not sure whether I should incorporate WordPress or use some sort of generic blogging software I'm unaware of. I bought Dreamweaver CS3 but know absolutely NOTHING about it--yet. I've heard Contribute plus Dreamweaver plus WordPress...but again, I'm just looking to take the next step, the second step, after designing my homepage.

Thanks for your time. I don't HAVE to use WordPress--whatever makes sense for the second step. Floppydog (Ernie)</description>
		<content:encoded><![CDATA[<p>Hi, John</p>
<p>A dumb beginner question&#8230;.Do I NEED WordPress or Blogger or any other popular blogging software if I want to blog WITHIN MY OWN WEB SITE? </p>
<p>Right now, I have just the main page of my site, which I designed in Photoshop CS3, but next comes my diary (blog) and I&#8217;m not sure whether I should incorporate WordPress or use some sort of generic blogging software I&#8217;m unaware of. I bought Dreamweaver CS3 but know absolutely NOTHING about it&#8211;yet. I&#8217;ve heard Contribute plus Dreamweaver plus WordPress&#8230;but again, I&#8217;m just looking to take the next step, the second step, after designing my homepage.</p>
<p>Thanks for your time. I don&#8217;t HAVE to use WordPress&#8211;whatever makes sense for the second step. Floppydog (Ernie)</p>
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		<title>Comment on I gave a live presentation on Adobe.com about DreamWeaver CS3 today by Small Business Chronicles, by Jack Brandt &#187; Blog Archive &#187; Social media and your business, large or small.</title>
		<link>http://www.johnmckown.com/gave-a-seminar-today-on-adobecom-about-dreamweaver-cs3/#comment-862</link>
		<dc:creator>Small Business Chronicles, by Jack Brandt &#187; Blog Archive &#187; Social media and your business, large or small.</dc:creator>
		<pubDate>Sat, 11 Aug 2007 00:38:12 +0000</pubDate>
		<guid isPermaLink="false">http://www.johnmckown.com/2007/08/07/gave-a-seminar-today-on-adobecom-about-dreamweaver-cs3/#comment-862</guid>
		<description>[...] It has been rumored that say that blogging will reach 45 million blogs soon. That is a lot of people with a lot to say. But most small or medium sized businesses neglect to write on. Heck, I&#8217;m going out on a limb to say that most SMBs and SMEs have people in their organizations who do not know what a blog is. Learn, quickly&#8230; First, a blog is a great way to disseminate information and &#8220;get the word out.&#8221; The best part, for the most part it is free. Second, if you have a Website, it is a great way to drive traffic to your Website. My friend John McKown owner of Delaware.net just wrote a great article about a presentation he made about a Website they built. If that does not drive credibility and kudos, I do not know what does. [...]</description>
		<content:encoded><![CDATA[<p>[...] It has been rumored that say that blogging will reach 45 million blogs soon. That is a lot of people with a lot to say. But most small or medium sized businesses neglect to write on. Heck, I&#8217;m going out on a limb to say that most SMBs and SMEs have people in their organizations who do not know what a blog is. Learn, quickly&#8230; First, a blog is a great way to disseminate information and &#8220;get the word out.&#8221; The best part, for the most part it is free. Second, if you have a Website, it is a great way to drive traffic to your Website. My friend John McKown owner of Delaware.net just wrote a great article about a presentation he made about a Website they built. If that does not drive credibility and kudos, I do not know what does. [...]</p>
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		<title>Comment on We just completed re-designing the Wesley College web site by john</title>
		<link>http://www.johnmckown.com/we-just-completed-re-designing-the-wesley-college-web-site/#comment-325</link>
		<dc:creator>john</dc:creator>
		<pubDate>Fri, 29 Jun 2007 18:28:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.johnmckown.com/2007/03/18/we-just-completed-re-designing-the-wesley-college-web-site/#comment-325</guid>
		<description>Watch for the full story coming soon on Adobe.com!!!!

We are very excited about this.</description>
		<content:encoded><![CDATA[<p>Watch for the full story coming soon on Adobe.com!!!!</p>
<p>We are very excited about this.</p>
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		<title>Comment on Local Marketing - Should you help non-profits? by John&#8217;s Quick 18 Tips for Local Marketing</title>
		<link>http://www.johnmckown.com/local-marketing-for-internet-companies-should-you-help-non-profits/#comment-302</link>
		<dc:creator>John&#8217;s Quick 18 Tips for Local Marketing</dc:creator>
		<pubDate>Wed, 27 Jun 2007 21:32:30 +0000</pubDate>
		<guid isPermaLink="false">http://www.johnmckown.com/2007/06/27/local-marketing-for-internet-companies-should-you-help-non-profits/#comment-302</guid>
		<description>[...]  John McKown @ Delaware.net particpiates on the ISP-Planet listserv for marketing. He rattled off a quick 18 tips for marketing locally. (Marketing, not branding). Here they are (with his permission): [...]</description>
		<content:encoded><![CDATA[<p>[...]  John McKown @ Delaware.net particpiates on the ISP-Planet listserv for marketing. He rattled off a quick 18 tips for marketing locally. (Marketing, not branding). Here they are (with his permission): [...]</p>
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		<title>Comment on We just completed re-designing the Wesley College web site by heidi</title>
		<link>http://www.johnmckown.com/we-just-completed-re-designing-the-wesley-college-web-site/#comment-30</link>
		<dc:creator>heidi</dc:creator>
		<pubDate>Mon, 19 Mar 2007 20:58:55 +0000</pubDate>
		<guid isPermaLink="false">http://www.johnmckown.com/2007/03/18/we-just-completed-re-designing-the-wesley-college-web-site/#comment-30</guid>
		<description>Hi - I work at Adobe and would like to hear more about how you have migrated from FrontPage to Dreamweaver. If you are willing to talk with me, please email me at (**edited**). Thanks!</description>
		<content:encoded><![CDATA[<p>Hi - I work at Adobe and would like to hear more about how you have migrated from FrontPage to Dreamweaver. If you are willing to talk with me, please email me at (**edited**). Thanks!</p>
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		<title>Comment on Why Most Companies Shouldn&#8217;t Co-Locate a Server by john</title>
		<link>http://www.johnmckown.com/why-most-companies-shouldnt-collocate-a-server/#comment-27</link>
		<dc:creator>john</dc:creator>
		<pubDate>Mon, 05 Feb 2007 16:17:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.johnmckown.com/?p=5#comment-27</guid>
		<description>Thank you for your post, Yinso.

Answers to your questions: 

1. yes, my target is those that have graduated from shared hosting, but not because of the reasons you might think.  Instead we are targeting businesses that are ready to adopt on-demand services.

2. I think that the person you are mentioning is not our target customer.  The reason for this is that folks that want collocation are usually programmers or web developers.   That is a hard bunch to sell to, and our experience is that the margins are low from that group. 

3. Trust is a huge issue in the entire Internet industry, if not all business. :)    

3a: Correct - some business owners are not technical enough to get a dedicated server.

3b: True - an SLA is important, but every SLAI have have read won't provide you with a reimbursement that is greater than what your hosting fees are.

3c: In this case, Colo is perhaps the best service.  You mention the ISP providing support for lisp.  This is another case where colo is the correct choice when the hosting provider does not have the technical staff to support the software you want to run.  Some colo and dedicated hosting companies specialize in supporting certain software, and perhaps that is the answer in the situation you mention.   I also thing that the Amazon cloud is another answer - more on that in a minute.

3d: Absolutely.   Customers need to know when their servers are being maintained.  That is true with any host, and is usually not a problem except in an emergency.

The last thing I will mention here is that on-demand application hosting, such as the Amazon Cloud, will most likely kill a ton of small datacenters in the future.   Google, Microsoft, and Yahoo are hard at work on similar on-demand hosting platforms.   It is possible to rent a small virtual slice of a huge datacenter that is better equipped than if you built one on your own.

I just activated Akismet.  I was just lazy getting the API Key.  Thanks.</description>
		<content:encoded><![CDATA[<p>Thank you for your post, Yinso.</p>
<p>Answers to your questions: </p>
<p>1. yes, my target is those that have graduated from shared hosting, but not because of the reasons you might think.  Instead we are targeting businesses that are ready to adopt on-demand services.</p>
<p>2. I think that the person you are mentioning is not our target customer.  The reason for this is that folks that want collocation are usually programmers or web developers.   That is a hard bunch to sell to, and our experience is that the margins are low from that group. </p>
<p>3. Trust is a huge issue in the entire Internet industry, if not all business. <img src='http://www.johnmckown.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' />    </p>
<p>3a: Correct - some business owners are not technical enough to get a dedicated server.</p>
<p>3b: True - an SLA is important, but every SLAI have have read won&#8217;t provide you with a reimbursement that is greater than what your hosting fees are.</p>
<p>3c: In this case, Colo is perhaps the best service.  You mention the ISP providing support for lisp.  This is another case where colo is the correct choice when the hosting provider does not have the technical staff to support the software you want to run.  Some colo and dedicated hosting companies specialize in supporting certain software, and perhaps that is the answer in the situation you mention.   I also thing that the Amazon cloud is another answer - more on that in a minute.</p>
<p>3d: Absolutely.   Customers need to know when their servers are being maintained.  That is true with any host, and is usually not a problem except in an emergency.</p>
<p>The last thing I will mention here is that on-demand application hosting, such as the Amazon Cloud, will most likely kill a ton of small datacenters in the future.   Google, Microsoft, and Yahoo are hard at work on similar on-demand hosting platforms.   It is possible to rent a small virtual slice of a huge datacenter that is better equipped than if you built one on your own.</p>
<p>I just activated Akismet.  I was just lazy getting the API Key.  Thanks.</p>
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		<title>Comment on Why Most Companies Shouldn&#8217;t Co-Locate a Server by yinso</title>
		<link>http://www.johnmckown.com/why-most-companies-shouldnt-collocate-a-server/#comment-26</link>
		<dc:creator>yinso</dc:creator>
		<pubDate>Sat, 03 Feb 2007 00:47:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.johnmckown.com/?p=5#comment-26</guid>
		<description>Hi - 

thanks for the great article.  I have some comments/thoughts/questions and would be great to hear your thoughts in reply:  

1) I guess your target niche is people who graduate from shared hosting but not ready for their own IT staff, right?  I know you would want to convert fortune 500 companies to use your service, but question its feasibility 

2) People graduating from shared hosting are likely to experience distaste for hosting companies right?  After all, they probably wouldn't want to go the collocation route if they can avoid it.  However, collocation afford them controls and that's what people who have mistrusts want.  How do you overcome that? 

3) I believe trust is a pretty big issue here.  I have done collocation before, and I have share hosting right now.  I am not satisfied in either case.  But I am technical, and I can handle my own administration if I do choose to (not to say I want to).  However, it is difficult to have the trusts for ISP's, for the following reasons.  I will be blunt here to make the point, but please understand I am not smashing anyone, so my apologies first if anyone is offended.  

a) let's face it.  system admins are a different bread, at least from communication perspective.  I am a software guy, and I am not fully connected with sysadmins, and we can only imagine what regular biz guys think. 

b) it is not well advertised about what type of SLA managed hosting has.  Customers are comparing features, and they see that shared hosting offers better #'s than managed hosting (of course not true in real life).  Maybe it's written in some small prints somewhere, but where are all of the benefits that you are talking about written out in big prints? 

c) IMHO, if I am looking for a dedicated service, I am looking to have ability to fully customize the environment.  You might find some customers who are willing to let you have control, but for example, can you support me if I want to run lisp processes?  The managed services isn't about ISP's having economy of scale, but rather about providing the necessary services to the customers. 

d) Not only should ISP's able to tailor to needs of the customers, but they should also be able to proactive provide all informations to the customers, for examples, patches updated, advanced downtime notifications, advanced capacity planning, etc.  Otherwise it would be hard to distinguish between whether you really offer those services or just talk about them.  Most of the time people just want to buy things and forget about it, but they would like to be informed of the work done so they know what they are paying for is value. 

Anyhow, those are just some of my blunt thoughts.  It would be great to hear from you about them, because I think those would be important for ISP to address to capture this in-between marketplace, but you might have already done that.  Sorry if I have come across as too aggressive in my questioning and I apologize in advance.  

BTW - I have a small suggestion for your site - if you are worried about having comment spams, use akismet plugin to capture them and simplify it for people to comment.  My email caught your system msgs as spams and I had to wait for 3 hours before I can comment on your quality article.  Others might have experienced the same.

Thanks very much for your time, sincerely, 
yinso</description>
		<content:encoded><![CDATA[<p>Hi - </p>
<p>thanks for the great article.  I have some comments/thoughts/questions and would be great to hear your thoughts in reply:  </p>
<p>1) I guess your target niche is people who graduate from shared hosting but not ready for their own IT staff, right?  I know you would want to convert fortune 500 companies to use your service, but question its feasibility </p>
<p>2) People graduating from shared hosting are likely to experience distaste for hosting companies right?  After all, they probably wouldn&#8217;t want to go the collocation route if they can avoid it.  However, collocation afford them controls and that&#8217;s what people who have mistrusts want.  How do you overcome that? </p>
<p>3) I believe trust is a pretty big issue here.  I have done collocation before, and I have share hosting right now.  I am not satisfied in either case.  But I am technical, and I can handle my own administration if I do choose to (not to say I want to).  However, it is difficult to have the trusts for ISP&#8217;s, for the following reasons.  I will be blunt here to make the point, but please understand I am not smashing anyone, so my apologies first if anyone is offended.  </p>
<p>a) let&#8217;s face it.  system admins are a different bread, at least from communication perspective.  I am a software guy, and I am not fully connected with sysadmins, and we can only imagine what regular biz guys think. </p>
<p>b) it is not well advertised about what type of SLA managed hosting has.  Customers are comparing features, and they see that shared hosting offers better #&#8217;s than managed hosting (of course not true in real life).  Maybe it&#8217;s written in some small prints somewhere, but where are all of the benefits that you are talking about written out in big prints? </p>
<p>c) IMHO, if I am looking for a dedicated service, I am looking to have ability to fully customize the environment.  You might find some customers who are willing to let you have control, but for example, can you support me if I want to run lisp processes?  The managed services isn&#8217;t about ISP&#8217;s having economy of scale, but rather about providing the necessary services to the customers. </p>
<p>d) Not only should ISP&#8217;s able to tailor to needs of the customers, but they should also be able to proactive provide all informations to the customers, for examples, patches updated, advanced downtime notifications, advanced capacity planning, etc.  Otherwise it would be hard to distinguish between whether you really offer those services or just talk about them.  Most of the time people just want to buy things and forget about it, but they would like to be informed of the work done so they know what they are paying for is value. </p>
<p>Anyhow, those are just some of my blunt thoughts.  It would be great to hear from you about them, because I think those would be important for ISP to address to capture this in-between marketplace, but you might have already done that.  Sorry if I have come across as too aggressive in my questioning and I apologize in advance.  </p>
<p>BTW - I have a small suggestion for your site - if you are worried about having comment spams, use akismet plugin to capture them and simplify it for people to comment.  My email caught your system msgs as spams and I had to wait for 3 hours before I can comment on your quality article.  Others might have experienced the same.</p>
<p>Thanks very much for your time, sincerely,<br />
yinso</p>
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		<title>Comment on How I saved a customer from a $4000 Google scam this week by john</title>
		<link>http://www.johnmckown.com/how-i-saved-a-customer-from-a-4000-google-scam-this-week/#comment-24</link>
		<dc:creator>john</dc:creator>
		<pubDate>Sun, 07 Jan 2007 02:51:38 +0000</pubDate>
		<guid isPermaLink="false">http://www.johnmckown.com/2007/01/06/how-i-saved-a-customer-from-a-4000-google-scam-this-week/#comment-24</guid>
		<description>Sending you an email.</description>
		<content:encoded><![CDATA[<p>Sending you an email.</p>
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